Privacy Policy

Last Updated: May 2025

AGC Lions Hospital, Ngoswani (“we”, “our”, or “us”) is committed to protecting the privacy and security of our patients, visitors, and website users. This Privacy Policy explains how we collect, use, store, and protect your personal information.

1. Information We Collect

We may collect the following information:

Personal Information (e.g., name, phone number, email) when you:
- Book an appointment
- Contact us via forms
- Subscribe to newsletters
Health Information, when provided voluntarily for medical consultations (stored securely)
Technical Information (e.g., IP address, browser type, cookies) for analytics and site performance

2. How We Use Your Information

We use your data to:

Respond to your inquiries and schedule appointments
Provide medical care and health services
Improve our website functionality and services
Comply with legal obligations (e.g., health data regulations)

3. Data Protection

We implement appropriate security measures to protect your personal and health-related data from unauthorized access, misuse, or disclosure.

If you submit sensitive medical information, it is stored securely in accordance with [HIPAA/GDPR/local laws].

4. Sharing of Information

We do not sell or rent your personal information.
We may share information:

With healthcare professionals involved in your care
With third-party service providers (e.g., secure hosting) under strict confidentiality
When required by law (e.g., for public health reporting)

5. Cookies and Analytics

We use cookies and third-party tools like Google Analytics to track site usage and improve user experience.
You can adjust cookie settings in your browser.

6. Your Rights

Depending on your location, you may have the right to:

Access your personal data
Request corrections or deletions
Withdraw consent

7. Contact Us

If you have questions about this Privacy Policy, please contact:

AGC Lions Hospital, Ngoswani

Email: admin@agclionshosp.org

Call : +254 713 020003